West End and Marylebone
Primary Care Network
West End and Marylebone PCN supports more than 40,000 patients. It has a high population of older working age patients and a strong Asian community around its Practices in Soho.
One of its Practices (Great Chapel Street Medical Centre) provides a walk-in centre for homeless patients.
Contact us
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9
General Practices
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40000 +
Registered patients
Who we are
West End and Marylebone PCN is made up of nine General Practices:
What we do as a PCN
West End and Marylebone PCN provides a range of innovative services and is running various pilot projects.
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01
Out of hospital services
Working together, we provide out of hospital services to help our patients live well at home within their own community. These include ECG, ABPM (blood pressure), Spirometry, Diabetes and Warfarin monitoring.
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02
Extended hours
We support all patients across West End and Marylebone PCN by providing extended hours, in addition to our usual hours, at specific locations.
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03
Routine appointments and check-ups
Working alongside experts, we are developing systems that better identify the multiple health needs of patients so we can establish appropriately timed appointments that enable us to manage and monitor health conditions at one extended appointment.
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04
Pharmacists
We are exploring how our current Clinical Pharmacists operate across the PCN and looking to create a clear standardised process ensuring high consistent levels of Clinical Pharmacy at all Practices.
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05
Patient participation
Staff from each Practice meet monthly as a PCN to share, discuss and plan how best to support the local community together. To ensure patients are kept at the heart of the PCN, we are exploring new ways of engaging with local residents and using their feedback to develop our services and improve the patient experience.
HCL board members
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Dr Afsana Safa
Borough Clinical Director, West End & Marylebone PCN Clinical Director & GP Partner Covent Garden Medical Centre
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Sree Agarwal
Managing Partner, Soho Square General Practice
Improving access to your GP
We want to make it easier for patients to get care when they need it. Earlier this year, our local Integrated Care Board (ICB) – the organisation that plans health services in your local area – requested that we submit a plan for better access. They set goals and gave us money to complete the actions in this plan.
Our plan was approved. It should mean faster care, better use of doctors’ time, and more ongoing care for people who need it most.
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